RealIze
Analyzes hotel guest data with NLP and ML to uncover granular insights. Understands sentiment, intent, and the guest journey to provide unmatched business intelligence.
Our Purpose
Identify issues, benchmarks performance, and prescribes actions to delight guests and improve KPIs. Develops technology focused on helping hospitality clients compete and win.
Sentiment & Intent Analysis
Our advanced natural language processing detects nuances and context that legacy tools miss. We go beyond keywords to truly understand guest feedback.
Predictive Analytics
Get ahead of emerging experience issues before they happen. Our machine learning models surface problems worth addressing proactively.
24/7 Ai Chatbot Support
A virtual assistant that caters to guest inquiries around the clock, enhancing customer service response time and effectiveness.
Competitive Bench Marking
See how you stack up against market competitors on service quality, amenities, location, and other areas that impact guest satisfaction.
Journey Mapping
Connect the dots across the entire guest journey to identify friction points impacting loyalty and reviews.
User Friendly Dashboards
Explore, analyze and understand your guest feedback data with intuitive and accessible visual dashboards.
Optimize Ratings & Reviews
Convert feedback into strategies that will boost your online reputation.
Improve Guest Loyalty
Use analytics to create personalized experiences that enhance guest satisfaction and loyalty.
Optimize Ratings & Reviews
Convert feedback into strategies that will boost your online reputation.
Improve Guest Loyalty
Use analytics to create personalized experiences that enhance guest satisfaction and loyalty.
